Privacy policy

Kelmutus (kelmutus.com / Kelmutus.fi)
Email: jari@kelmutus.fi
Phone: +358 400 283123

We collect information when you send us a quote request or contact us:

• Name
• Company (optional)
• Email
• Phone
• Message content (e.g., details and dimensions of the item)
• Possible attachment (e.g., image/PDF)

In addition, technical log data may be generated from using the website (e.g., IP address, browser details, timestamp), which is needed to ensure the site’s functionality and security.

We process the data so that we can:

• reply to your message and provide a quote
• ask for additional details and handle communication regarding quotes or customer matters

We process the data primarily on the basis of:

• entering into a contract / taking steps prior to entering into a contract (e.g., preparing an offer), and/or
• legitimate interests (customer communications and maintaining operations).

We do not sell personal data.

We may use trusted service providers (e.g., hosting, email/IT) who process data on our behalf only to provide the service. Data is disclosed to authorities only if required by law.

We retain data related to contacts and quote requests as long as necessary to handle the matter, and delete it within a reasonable time unless:

• a customer relationship begins, or
• the law requires longer retention (e.g., accounting-related records).

You have the right to:

• receive information about the processing of your personal data
• access your data
• request correction of your data
• request deletion of your data in certain situations
• restrict processing in certain situations
• object to processing in certain situations

You can exercise your rights by contacting: jari@kelmutus.fi.

If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the supervisory authority:

Office of the Data Protection Ombudsman (tietosuoja.fi) Contact details

We protect the data using appropriate technical and organizational measures and restrict access to the data only to those who need it for their work.